FAQs

1. Orders & Payments

How do I place an order?

Simply browse our store, add your desired items to the cart, and proceed to checkout. Follow the on-screen instructions to enter your shipping and payment details.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and other secure payment methods available at checkout.

Can I modify or cancel my order after placing it?

Orders are processed quickly to ensure fast shipping. If you need to modify or cancel your order, please contact us within 12 hours of placing your order.

2. Shipping & Delivery

Where do you ship?

We currently ship nationwide across South Africa.

How long does shipping take?

Standard delivery takes 7-14 business days depending on your location. You will receive a tracking number once your order is shipped.

How much does shipping cost?

We offer FREE shipping on all orders in South Africa.

How do I track my order?

Once your order is shipped, you will receive an email with a tracking number and instructions on how to track your package.

3. Returns & Refunds

What is your return policy?

We offer a 30-day hassle-free return policy. If you are not satisfied with your order, you can return it for a full refund or exchange.

How do I return an item?

To initiate a return, contact us at [your email] with your order number and reason for return. We will provide you with return instructions.

When will I receive my refund?

Once we receive your returned item, refunds are processed within 5-7 business days and credited back to your original payment method.

4. Product Information

How does the posture corrector work?

Our Posture Corrector Posture Support Brace Adjustable is designed to gently align your spine by pulling your shoulders back, improving posture, and reducing back pain.

Can I wear it under my clothes?

Yes! Our posture corrector is lightweight and discreet, making it comfortable to wear under clothing.

How long should I wear it?

Start with 15-30 minutes per day, gradually increasing to 2-3 hours daily as your body adjusts.

Is the posture corrector adjustable?

Yes, it features fully adjustable straps to ensure a comfortable, custom fit for all body types.

Can I wash my posture corrector?

Yes! Hand wash with mild detergent and air dry for the best longevity.

5. Customer Support

How can I contact customer support?

You can reach us through our Contact Us page.

Do you offer a warranty?

Yes! We stand by our products and offer a satisfaction guarantee. If you have any issues, reach out to us, and we'll make it right!

If you have any other questions, feel free to contact us. We’re here to help! 😊